kd4vhh
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« on: November 10, 2011, 09:20:02 PM » |
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I've been using freescan for about a year now and it has worked great. I am using a BCD-996XT and a USB cable purchased from scannermaster. This worked fine until recently and I'm not sure if it has to do with the upgrade to freescan 2.10. When I try to upload or control the scanner virtually I get an unable to communicate or scanner incompatible message. I've checked all the settings for the port both in the radio and on freescan. When I try autodetect I get nothing also. I loaded freescan and tried on another computer with the same result. I've also tried uninstalling and reinstalling the drivers. Any ideas??
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Assaf
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« Reply #1 on: November 10, 2011, 09:35:36 PM » |
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You can check device manager, unplug the cable, plug it back in and see if it picks up a com port. It will list several com ports of course but most of them will be ghost ones hence the need to plug and unplug the cable.
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kd4vhh
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« Reply #2 on: November 10, 2011, 09:43:00 PM » |
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yeah, I tried that. I also tried doing a firmware update to the scanner but it won't communicate with it either. I'm leaning toward a problem with the cable possibly. I contacted scannermaster and the cable's designer but they haven't been able to help much.
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Assaf
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« Reply #3 on: November 11, 2011, 04:30:56 AM » |
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Ok so what happens when you do that? does another com port appear?
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kd4vhh
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« Reply #4 on: November 11, 2011, 07:44:25 AM » |
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Yeah normally it's on Com3. I unplugged it and put it in a different port and Com 4 was the port. This also shows up in free scan when I hit refresh-it's like it knows what port i'm trying to get it to work on, but it can't communicate to the radio.
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Assaf
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« Reply #5 on: November 11, 2011, 10:01:35 AM » |
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It sounds like your cable might have bummed out. Wouldn't be the first one to have gone thats for sure.
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kd4vhh
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« Reply #6 on: November 11, 2011, 10:43:15 PM » |
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That will be disappointing if that is the case since I just got it not that long ago. The designer of the cable thinks it's a hardware issue with my radio, but I don't think so. I'm going to contact scannermaster and see if they'll help me out.
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scanben
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« Reply #7 on: November 12, 2011, 06:23:06 AM » |
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If you continue to have problems with the USB to RS-232 cable(s), you might go old school and get a PCI expansion card(or whatever format expansion card your computer supports), assuming you have a desktop computer. I bought a dual port for around $25, so now I have two more real RS-232 ports, instead of trying to find a reliable USB to RS-232 adapter.
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kd4vhh
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« Reply #8 on: November 15, 2011, 03:17:34 PM » |
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It was the cable. I went to best buy and bought a serial to USB adapter. Everything works fine using my cable that came with the scanner. It sucks that this cable I bought from scanner master only lasted 3 months. They won't help me at all either-there goes buying anything from there.
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BCD-996XT problem