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Can see UID, Can't hear the transmission
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  Can see UID, Can't hear the transmission
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usp45compact
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« on: March 27, 2010, 03:28:15 PM »

Can any of you think of any idea why I would be able to see the UID of a transmission but not hear it?  I'm trying to scan my city's (Joplin, MO) P25 system.  Sometimes I'll hear a patrol officer, a lot of times I won't.  I VERY rarely hear the dispatcher, and very rarely have hear a whole conversation with both people.  It's pretty frusterating to know that the scanner is sensing a transmission but not playing it.  I would say I'm missing the majority of the traffic.

Any help would be appreciated.  I basically just downloaded the data off of radioreference into freescan and have tried a lot of trial and error since.  Mostly error though, I'm pretty new to the digital side of scanning. 
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Assaf
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« Reply #1 on: March 27, 2010, 06:14:45 PM »

Assuming you are talking about this one,
http://www.radioreference.com/apps/db/?sid=5649

The only thing I can think of is you might have to change the P25 decode settings. You might have a high error rate on receive if it is not adjusted properly and that can cause the symptoms you are having.
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tomvanderpool
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« Reply #2 on: March 27, 2010, 06:33:51 PM »

How far are you from the transmitters? You could be in a "fringe area" and sometimes you're getting a good enough signal to decode, others time, no. From what *I* have seen, digital does not carry like the old conventional used to. I'm in the KC area and can't pick up the new Johnson County (KS) system in Olathe/Overland Park area. If I go out there with the handheld, it starts talking about stateline so the system is set up correctly.
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usp45compact
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« Reply #3 on: March 27, 2010, 07:11:16 PM »

Assaf,

Yes, that is the system I am trying to receive.  How do you adjust P25 decode settings?  Is it the type (i.e. Mot type II/P25 or P25 Standard (digital XT) or is it something different?    I'm not exactly sure what that system type option should be also, because the radioreference file I downloaded has it set at Mot type II/P25 but most of the other P25 system files I've seen are set to P25 Standard.  Is there a way of telling the right system type from the information in that link you posted?  I have tried it both ways btw, but havn't got anything that works better yet.  Also, I'm not sure if it's part of the problem or not, but when I make a new profile and import the city from radioreference, the first time I upload it to the scanner, freescan shows 1 error saying that the apco band plan is missing or blank or whatever.  It doesn't do it on subsequent uploads of that profile.  I've looked and sure enough the band plan is all zero's, but so is every other P25 system I've seen so far, so I'm wondering if that's normal.  Idk.

Tom Vanderpool,

I do live live on the edge of my city, but get a pretty consistent 3 to 4 bars on the indicator.  I've also tried running it in the truck while I drive around the middle of town, but I still was unable to hear the dispatcher's (and some other units') traffic, even though I could pick up mobile units lound and clear.  It was the same story, I could see UID's on the display showing that someone was transmitting, but it just didn't play the audio. 

The strangest part of all of it to me is the fact that it seems to come and go.  And by that I mean that every once in a while, the elusive unit that I can't hear, I'll all of the sudden be able to her.  then it will stop again.  that's what kinda makes me wonder if there's some missing frequencies in my program file or something. Does anyone know if the trunking system would keep communication on the same frequency between two users?  Knowing that would atleast make the missing frequency theory plausible or busted.



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usp45compact
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« Reply #4 on: March 27, 2010, 07:21:28 PM »

One other thing, this system appearently just very recently underwent rebanding, and rebanding is now supposed to be complete.  I would assume that could/would require some sort of modification of the profile right? 

Is there a way of telling if the radioreference data I downloaded it good for the newly rebanded system?  Would the FCC license have what I need in it?
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tomvanderpool
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« Reply #5 on: March 27, 2010, 08:12:11 PM »

If it's been rebanded, then make sure you have it set up correctly. That may be what the issue is (and the hint to that may be the initial error you receive with FS on upload). Take a look at how to enter the upper and lower and offset (I think it is). I've not had to do this yet, so can't offer a lot of help. Take a look on RR, has been some talk over there (do a search for reband I suppose).

Tom
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usp45compact
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« Reply #6 on: March 28, 2010, 09:37:23 AM »

I see where to enter the upper, lower, step, and offset, but I have no idea where to find what the step and offset should be.  Is it the same for all P25 systems?


Also, I'm thinking about trying to attack this from a different angle.  I'm new to the 396xt, but shouldn't I be able to somehow just define a frequency range and have it scan all the traffic within that range?  Would that work for this type of setup?
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tomvanderpool
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« Reply #7 on: March 28, 2010, 11:48:30 AM »

You might check Radio Reference for the upper and lower freqs. I believe I have seen in one of the threads that the step is always the same (up to this point, believe Upman was the one mentioning this).

As for scanning a frequency range, sure, you can do that, but it would NOT TRUNK that range. Remember, on trunking each time they key then COULD move to a different frequency.

Tom
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« Reply #8 on: March 28, 2010, 01:10:23 PM »

For a full P25 system, he doesn't need the base, offsets etc. The scanner should download all of that from the control channel.

How many signal bars are you getting?
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usp45compact
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« Reply #9 on: March 28, 2010, 10:46:18 PM »

For a full P25 system, he doesn't need the base, offsets etc. The scanner should download all of that from the control channel.

How many signal bars are you getting?

Driving around today, I was getting a steady 4-5 maybe 6 bars (I'm not sure how many it has, but it looked pretty full).  Is it normal for the signal bars to all blink on and off steadily at a rate of maybe once a second?

I made e-mail contact with the administrator of mokanscan (a reigonal scanner page) and the guy told be that he had been down to joplin a couple months ago and scanned the system just fine.  We compared frequencies and he gave me a couple more to add, but it still was the same problem.  Could hear the mobile units, but couldn't hear the dispatcher.  I would have asked him for his programming file, but he was scanning on a pro-106, so I thing that would probably not open in freescan, right?.

Does this at all seem like it could be a hardware issue since I've received the dispatcher a couple times (though very rarely, maybe like twice)?  The only reason I ask is because I just bought it and I'm trying to figure out if I may need to send it back.

I really do appreciate your guys' help btw, hopefully I'll be able to figure out something.
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tomvanderpool
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« Reply #10 on: March 29, 2010, 06:33:54 AM »

Would you, by chance, know of anyone else in your area that has the same scanner (sorry, can't remember if you're on a 396 or 996XT). You could compare notes with them on this.

If the scanner is receiving any of the folks that use the system, I would say that pretty much tells you that the scanner is working. If you're getting that many bars of signal strength it sounds like you've got a good signal. I guess if all else fails, you could try a hardware reset of the scanner BUT SAVE YOUR PROGRAMMING FIRST!

Tom
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« Reply #11 on: March 29, 2010, 08:29:55 AM »

The only other thing to check to is to make sure it is operating in Control Channel Only mode. The scanner typically doesn't let you turn this off, but if you are using FreeSCAN it can  be overrode even by accident.
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click23
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« Reply #12 on: March 29, 2010, 02:40:21 PM »

Driving around today, I was getting a steady 4-5 maybe 6 bars (I'm not sure how many it has, but it looked pretty full).  Is it normal for the signal bars to all blink on and off steadily at a rate of maybe once a second?


This cutting in and out could be a priotary, see http://forums.radioreference.com/uniden-scanners/128991-uniden-scanners-new-user.html under "If your audio is cutting out every couple of seconds, then", turn all three off.

If you haven't tried it, how about turning the attenuation on for the system,listed under site setup. If this doesn't help turn it back off.

Does it hang up on a talkgroup like someone is transmitting?  Do you ever see ENC on the screen?
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usp45compact
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« Reply #13 on: March 29, 2010, 04:25:50 PM »

Tom,

Yeah I don't know anyone that has a 396.  I don't even know anyone else that has a scanner.  I have been wondering if a hard reset was in order.  I'll have to find a user manual download to figure out how to do it.  At least I feel a little better that nobody seems to think it's a faulty unit.

Assaf,

That may be a very likely culperate.  I'm not where I can look at it right now, but I do remember seeing a checkbox in freescan for control channel only, and I'm about 90 percent sure it was unchecked.  I never messed with it because I wasn't sure what it did.  I'll definately try that first.

Click23,

Yeah I've turned off the priority modes.  It does hang up on a talkgroup when someone trasmits, just can't hear them (sometimes).  I don't see ENC on the screen ever, which I'm assuming means encoded/encrypted traffic.  I know for sure they don't encrypt traffic on their main talk groups except for certain kinds of calls like armed robberies etc... 

You guys are an awsome help.  I'll try these ideas tonight and hopefully will have something positive to report back.
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« Reply #14 on: March 30, 2010, 07:20:06 AM »

Also, when you monitor other frequencies or systems, does it do the same thing?  If you do not have anything else programed, switch it over to weather and let us know if it cuts in and out.
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