FreeSCAN FAQ

 

Q. I can't get it to connect with my scanner.

A: See the Documentation section of the website, under "My Computer Can't Find My Scanner"

 

Q: How do I download FreeSCAN?

A: Goto the “Get It” section and download the .exe installer file.

 

Q: I get a "Critical Comms Error -2147024882" when downloading.

A: You are using an obsolete operating system such as Windows 98 or WinME. Upgrade.

 

Q: What operating systems is FreeSCAN compatible with?

A1: WinXP SP2, Vista or higher.

A2: It is not recommended to use emulation software such as Wine with FreeSCAN. If you want to run Linux programs, then get the Linux OS. If you want Mac programs, then get a Mac. If you want Windows programs, then run Windows. There I just saved you countless hours of trying to get things to work. You’re welcome.

 

Q: I get a "Critical Comms Error" when downloading, or channels or groups are missing.

A: Slow down the baud rate you are using. You may also need to update your USB/Serial drivers to the newest available, see the links section.  If this doesn't help, report it to the forum..

 

Q: What scanners are supported?

A: SC230, BC246T, 330, 396T&XT, 346XT, 996T & XT & 15T & X, 3500XLT.

 

Q: Is my BCxxx scanner that isn't listed above supported?

A: No. Sorry.

 

 Q: Why create FreeSCAN?

A: At the time I bought my 246, there was no free software available that was usable. I decided there was a need for some free software for these scanners that would provide both trunked and conventional system support. I also have a good platform for constant development into what I eventually hope to become The Ultimate Scanner Program®.

 

 Q: Why  is FreeSCAN free (as in free beer)?

A: Several reasons.

1.    I HATE STUPID SHAREWARE. Either give it away or charge for it, but don’t annoy the user with incessant nagging, delays, and annoying limitations. I don't like nag screens, demos, time limitations, functionality limitations, spyware, built in ads, and all the other endless crap that seems to be the rage these days. It sucks and the marketing people who came up with these ideas should go back to working the perfume counter at The Bay.

2.    I’m lazy. I do not want to deal with processing payments, registration codes, piracy, activation problems, licensing complications, taxes, refunds and other stuff.

3.    Customer Support. Theoretically speaking, if I were to charge for each copy, and then I were to get some long, rambling, incomprehensible email that reads like it was written by someone taking medication that they usually only give to cancer patients and women in labour, I would feel guilty about deleting that e-mail while keeping that person’s money in my pocket. By giving away the product for free, I can delete these requests for help without feeling guilty.

4.    Who wants to pay for software anyways? Paying for software sucks. (The exceptions are PC  games which need our support) 

5.    I’m a nice guy, and I am doing this not just to help myself but to help the scanner community at large.

 

Q: I am going to constantly pester Assaf by griping about every little mundane detail and e-mailing him several times a day. Is he going to start ignoring my emails?

A: Probably.

 

 Q: But I can pay $40-$60 for some other program. Should I spring for it ?

A: Sure, if you’re some kind of an idiot. Or you could just program your scanner for free.

 

Q: What should I do if I encounter a bug?

A: If you encounter a bug, then please log onto the forum and report it. Please include what kind of a scanner you have and the program version. Minor bugs will get fixed in the next release, showstoppers (although rare) get fixed in a couple days.

 

Q: Is it Mac compatible?

A: No. Drive your hybrid down to the store and get a real computer.

 

Q: What is the best smoothie flavor?

A: Banana.

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